Friday 4 July 2014

In hindsight - 2

Heuristics and biases is a fairly vast topic and there are a plethora of cognitive biases that determine our behavior. What is interesting is that this individual biases can aggregate and manifest itself as a collective organizational behavior.

I came across a brilliant presentation from Deloitte that spoke about the impact of these different biases in organizations. The speaker called it human biases and gave great examples of how these biases adversely impact risk strategy execution. The image below shows the different kinds of biases that exist and threaten change management programs in organizations. So true! It's a great representation of all the challenges we see in organizations day in and day out!


Source: Deloitte DBriefs

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